These Terms of Service (“Terms”) govern your use of the Pulse Pest LLC website and any services provided by Pulse Pest LLC (“Company,” “we,” “our,” or “us”). By accessing our website or scheduling services, you agree to these Terms.

1. Acceptance of Terms
By using our website, submitting a service request, or scheduling pest control services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should not use our website or services.

2. Services Provided
Pulse Pest LLC provides residential pest control services, including inspections, treatments, and ongoing maintenance programs.
Service availability may vary based on:
•     property conditions
•     pest activity
•     safety requirements
•     weather and environmental factors
We reserve the right to decline service if conditions are unsafe or outside our scope.

3. Scheduling, Access, and Customer Responsibilities
To perform services, customers agree to:
•     Provide safe and reasonable access to the property
•     Secure pets and children away from treatment areas
•     Follow all preparation or post‑treatment instructions
•     Notify us of any health concerns, chemical sensitivities, or special circumstances
Missed appointments or inaccessible areas may require rescheduling and may incur additional charges.

4. Service Limitations and Conditions
Pest control results depend on many factors, including sanitation, structural conditions, and customer cooperation.
Services may be limited by:
•     severe infestations
•     inaccessible areas
•     environmental restrictions
•     safety regulations
Certain pests may require multiple treatments or ongoing maintenance.

5. Payments, Billing, and Refunds
Payment is due at the time of service unless otherwise agreed in writing.
By scheduling service, you agree to:
•     pay all applicable service fees
•     pay any recurring program charges if enrolled
•     provide accurate billing information
Refunds are not guaranteed and are evaluated on a case‑by‑case basis.

6. Safety and Compliance
All treatments follow applicable federal and Ohio regulations.
Customers agree to:
•     follow all safety instructions
•     avoid treated areas until dry or otherwise directed
•     notify us of any hazards on the property
We reserve the right to refuse service if conditions are unsafe.

7. No Guarantee of Results
While we use professional methods and industry‑standard products, no pest control company can guarantee complete or permanent elimination of all pests.
Results may vary based on:
•     environmental conditions
•     customer cooperation
•     structural issues
•     reinfestation from surrounding areas
We provide recommendations to help maintain results, but outcomes cannot be guaranteed.

8. Intellectual Property
All content on our website—including text, graphics, logos, and branding—is the property of Pulse Pest LLC and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability
To the fullest extent permitted by law, Pulse Pest LLC is not liable for:
•     indirect, incidental, or consequential damages
•     damages resulting from misuse of products
•     damages caused by failure to follow instructions
•     delays or service interruptions outside our control
Our total liability is limited to the amount paid for the specific service in question.

10. Changes to Services or Terms
We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law
These Terms are governed by the laws of the State of Ohio. Any disputes will be handled in the appropriate courts within Ohio.

12. Contact Information
For questions about these Terms or our services, you may contact us at:
Pulse Pest LLC
Ohio Commercial Applicator Business License #: 115026
Springfield, Ohio
Email: Pulsepest@gmail.com
Phone: (937) 265‑2871